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User Management & Authentication

Epic Overview

EPIC: User Management & Authentication

DESCRIPTION: Develop a comprehensive system for managing users within staffing companies, including user creation, modification, and deletion, as well as robust authentication mechanisms. The system will support multi-factor authentication, passkey implementation, role-based access control, account expiration policies, and password management.

BUSINESS VALUE: Ensures secure access to the platform while providing flexibility for staffing companies to manage their users efficiently. Strong authentication and authorization mechanisms protect sensitive credential data and comply with security best practices, reducing the risk of unauthorized access and data breaches.

STAKEHOLDERS: - Staffing Company Administrators - Staffing Company Users - REC (Platform Owner) - Security and Compliance Teams

SIZE: Medium - This functionality leverages standard authentication patterns but requires careful implementation for security.

USER STORIES: - As a staffing company administrator, I want to add new users to the system so that they can access the platform on behalf of our company. - As a staffing company administrator, I want to modify user details and permissions so that I can manage access as roles change. - As a staffing company administrator, I want to delete users from the system so that former employees no longer have access. - As a staffing company user, I want to update my personal details so that my information remains current. - As a staffing company user, I want to reset my password so that I can regain access if I forget it. - As a staffing company user, I want to set up multi-factor authentication so that my account is more secure. - As a staffing company user, I want to use passkeys for authentication so that I can log in more securely and conveniently. - As a staffing company user, I want to access user documentation so that I can learn how to use the platform effectively. - As a platform administrator, I want to set account expiration policies so that inactive accounts are automatically disabled. - As a platform administrator, I want to implement role-based access control so that users only have access to appropriate functionality.

Implementation Details

The User Management & Authentication system includes:

  1. User Administration
  2. User creation interface for administrators
  3. User profile editing capabilities
  4. User deactivation and deletion

  5. Bulk user management options

  6. Authentication Mechanisms

  7. Username/password authentication
  8. Multi-factor authentication (MFA)
  9. Passkey support
  10. Session management

  11. Account lockout after failed attempts

  12. Authorization Framework

  13. Role-based access control
  14. Permission management
  15. Role assignment interface

  16. For MVP: Admin and standard user roles

  17. Account Management

  18. Password reset functionality
  19. Account expiration policies
  20. Inactivity detection and notifications

  21. Account reactivation process

  22. User Documentation

  23. In-app guides and tutorials
  24. Contextual help
  25. Searchable documentation
  26. Video tutorials (optional)

Dependencies

  • Secure authentication framework/library
  • Email service for notifications and password resets
  • User data storage with appropriate encryption
  • Integration with organization management system

Security Considerations

  • All authentication mechanisms must comply with industry best practices
  • Multi-factor authentication will be mandatory for administrator accounts
  • Password policies must enforce strong passwords
  • All authentication attempts must be logged for audit purposes
  • Personal data must be encrypted at rest and in transit