Verification Process Integration¶

Overview¶

This user story covers the integration with Velocity-enabled universal verification platforms to verify disclosed credentials, including the 5-point verification process and integration with VerifyMyCreds.

User Stories¶

Integrate with Velocity Verification Platform¶

As a staffing company user,
I want to verify disclosed credentials through Velocity-enabled verification platforms,
So that I can trust the authenticity and validity of candidate credentials.

Acceptance Criteria: - Given I have received disclosed credentials from a candidate - When I initiate the verification process - Then the system should integrate with Velocity-enabled verification platforms (e.g., VerifyMyCreds) - And the system should reuse existing VerifyMyCreds code and functionality - And API connections for verification requests and responses should be established - And the verification process should be initiated with minimal user effort - And the system should handle verification responses and update status accordingly - And the verification should work for credentials from the entire Velocity ecosystem

Perform 5-Point Verification¶

As a staffing company user,
I want to see comprehensive verification results across the five Velocity Network verification areas,
So that I can understand the complete trustworthiness of the credential.

Acceptance Criteria: - Given I am verifying a credential - When the verification process completes - Then I should see verification results for all five areas: 1. Credential was issued to the holder - Confirms the credential belongs to the presenting candidate 2. Credential was issued by the indicated issuer - Verifies the issuing organization's authenticity 3. Credential has not expired - Checks the credential is still valid based on expiration date 4. Credential has not been tampered with - Cryptographic verification of credential integrity 5. Credential has not been revoked - Confirms the credential hasn't been revoked by the issuer - And each verification point should show clear pass/fail status - And detailed information should be available for each verification area - And an overall verification status summary should be provided - And any failures should include specific reasons and recommendations

Handle Verification Requests¶

As a staffing company user,
I want to initiate verification requests efficiently,
So that I can quickly verify multiple credentials without complex setup.

Acceptance Criteria: - Given I have credentials to verify - When I select credentials for verification - Then I should be able to: - Select individual credentials or multiple credentials at once - Choose verification policies to apply - Set priority levels for urgent verifications - Add notes or context for the verification request - And the system should queue verification requests appropriately - And I should receive confirmation that verification has been initiated - And I should be able to track the progress of verification requests - And the system should handle verification requests during high-volume periods

Process Verification Responses¶

As a platform administrator,
I want to ensure verification responses are processed correctly,
So that users receive accurate and timely verification results.

Acceptance Criteria: - Given a verification request has been submitted - When the verification platform returns results - Then the system should: - Parse verification responses correctly - Update credential status in the database - Notify relevant users of completion - Handle partial or failed verification responses - Retry failed verifications where appropriate - And verification results should be stored for audit purposes - And the system should handle different response formats from various verification platforms - And error handling should provide meaningful feedback to users

Support Real-time Verification¶

As a staffing company user,
I want to receive verification results in real-time when possible,
So that I can make quick decisions about candidate credentials.

Acceptance Criteria: - Given I have initiated a verification request - When the verification platform supports real-time responses - Then I should see verification results immediately - And the user interface should update automatically when results are available - And I should receive notifications for completed verifications - And the system should distinguish between real-time and batch verification results - And real-time results should be just as comprehensive as batch results

Handle Verification Errors¶

As a staffing company user,
I want to understand and resolve verification errors,
So that I can successfully verify credentials even when issues occur.

Acceptance Criteria: - Given a verification request encounters an error - When I view the verification status - Then I should see: - Clear error messages explaining what went wrong - Suggested actions to resolve the issue - Options to retry the verification - Contact information for technical support - And common errors should have automated resolution where possible - And I should be able to report persistent issues - And error patterns should be tracked for system improvement - And critical errors should alert system administrators

Monitor Verification Performance¶

As a platform administrator,
I want to monitor verification system performance,
So that I can ensure reliable service for all users.

Acceptance Criteria: - Given the verification system is operational - When I check system performance - Then I should see metrics for: - Verification request volume and success rates - Average verification completion times - Error rates and common failure reasons - Integration health with verification platforms - User satisfaction with verification results - And performance data should be available in real-time dashboards - And alerts should be sent for performance degradation - And historical performance data should be available for trend analysis

Technical Notes¶

VerifyMyCreds Integration¶

Reuse existing VerifyMyCreds code and functionality
Maintain API compatibility with current VerifyMyCreds implementation
Leverage existing verification workflows and user interfaces
Ensure seamless integration with current verification processes

Velocity Network Integration¶

Support for all Velocity Network credential types
Integration with Velocity verification standards
Proper handling of Velocity Network verification responses
Compliance with Velocity Network verification protocols

Integration Requirements¶

Integration with VerificationReport entity
API connections to VerifyMyCreds and other verification platforms
Real-time notification system for verification completion
Background job processing for batch verifications

Performance Requirements¶

Verification requests should be processed within 30 seconds for real-time results
Support for batch verification of multiple credentials
System should handle 100+ concurrent verification requests
Verification results should be stored and retrievable for audit purposes

Dependencies¶

Credential Disclosure Management functionality
Integration with VerifyMyCreds platform
Velocity Network connectivity
Background job processing system

Priority¶

High - Core functionality for credential verification, required for second project drop