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Integration Health Monitoring

Overview

This user story covers the functionality for monitoring and reporting on the health and performance of integrations with external systems, enabling staffing company administrators to ensure the platform is functioning properly and quickly identify and resolve integration issues.

User Stories

US-RA-03: Monitor Integration Health

As a staffing company administrator,
I want to monitor integration health and performance metrics,
So that I can ensure the platform is functioning properly and quickly identify and resolve integration issues.

Acceptance Criteria

Scenario 1: Viewing Integration Status Dashboard 

Given I am logged in as a staffing company administrator
When I navigate to the integration health monitoring section
Then I should see a dashboard with status indicators for all integration points
And each integration should show a clear status (healthy, degraded, down)
And critical integrations should be highlighted for immediate attention

Scenario 2: Monitoring API Response Times 

Given I am in the integration health monitoring section
When I view the performance metrics tab
Then I should see response time metrics for all API calls
And I should see historical trends in response times
And I should see alerts for response times exceeding thresholds

Scenario 3: Tracking Integration Error Rates 

Given I am in the integration health monitoring section
When I view the error tracking tab
Then I should see error rate metrics for all integrations
And I should see a breakdown of errors by type and frequency
And I should see trend data showing changes in error rates over time

Scenario 4: Analyzing Historical Performance Data 

Given I am in the integration health monitoring section
When I access the historical performance view
Then I should see performance data over customizable time periods
And I should be able to compare performance across different time periods
And I should see trend analysis highlighting performance patterns

Scenario 5: Setting Up Integration Alerts 

Given I am in the integration health monitoring section
When I configure integration alerts
Then I should be able to set thresholds for performance and error metrics
And I should be able to specify which integration issues trigger alerts
And I should be able to configure notification methods for alerts

Scenario 6: Viewing Detailed Integration Logs 

Given I am in the integration health monitoring section
When I select a specific integration
Then I should see detailed logs of integration activities
And I should be able to filter logs by status, time period, and event type
And I should be able to export logs for further analysis

Scenario 7: Integration Dependency Mapping 

Given I am in the integration health monitoring section
When I view the dependency map
Then I should see a visual representation of integration dependencies
And I should see how issues with one integration might affect others
And I should see the business impact of integration failures

Dependencies

  • Integration Framework
  • External System Connections
  • Monitoring and Alerting System

Notes

  • Integration health monitoring should provide real-time or near-real-time data
  • The system should maintain historical integration performance data for trend analysis
  • Critical integrations should have more detailed monitoring and stricter alerting thresholds
  • The interface should make it easy to identify the root cause of integration issues
  • Integration health data should be accessible via API for incorporation into external monitoring systems